Project CUE: Designing with the Customer in Mind

Project CUE: Designing with the Customer in Mind

“No facts exist inside the building, only opinions.”– Steve Blank

It’s natural to view a problem and its potential solution from our individual perspectives. That’s why AEO’s Project CUEis using design thinkingstrategies to encourage us to step outside of our own proverbial buildings and talk to as many potential end-users and stakeholders as possible. In our second and third blog posts about Project CUE, we discussed how design thinking informed our understanding of project stakeholders and their visions of the short-term and long-term …

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Project CUE: Fast Forward: How CDFIs Imagine Their Industry 5 Years Ahead

Project CUE: Fast Forward: How CDFIs Imagine Their Industry 5 Years Ahead

Project CUE: Fast Forward: How CDFIs Imagine Their Industry 5 Years Ahead

Wayne Gretzky often attributes his great accomplishments in pro hockey to the fact that he always skated “to where the puck is going to be, not where it has been.”In order to develop an innovative solution for CDFIs to help expand credit to underserved entrepreneurs, the Project CUE team needed answers to a very important question: Where will the proverbial puck be for CDFIs and small business owners 5 years from now?

Why is …

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